Frequently Asked Questions : Affordable Window Screens - Custom Window & Solar Screens Online

Below are answers to some of the most common questions that we get asked.

What forms of payment do you accept?

We accept Visa, MasterCard, AMEX and Discover Card and PayPal.

How do I contact customer service?

You can reach our customer service department Monday through Friday from 9:00 am to 4:00 pm CST by calling our number 1-972-346-8179 or click here.

Do you charge sales tax?

No, there is no sales tax on any orders shipped to states other than Texas.

How do I measure for window or door screens?

We have a section within our web site to help with "How To" step-by-step instructions. For measuring instructions click here.

How to Clean Window Screens

Each year you should check your screens for signs of wear and tear, holes, and dirt that may be clogging the holes.

When it comes to dirt, you have a few options. You can remove the screen entirely and put it in the bathtub. Soaking can take off most of the dirt and grime. You can also do this outside with a hose. If you don't want to go that far, you can also use lint rollers to remove some of the build up. That may sound silly, but it really does work when you have build up of lint or dust on your window screens. Another option would be to use the vacuum cleaner to suck the dirt off, but that only works if you have a powerful enough vacuum cleaner.

When it comes to holes, there may be little that you can do to fix the window screens. You may be able to find some patches that can be used to put over smaller holes to stop insects from coming in, but anything large may mean that you have to replace your window screens completely. You can replace the entire thing, but it might be cheaper to remove the old screen from the frame, and to buy replacement to go in. It's actually not that hard to do, and an easy DIY project that you can do each year when the temperatures go up.

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